Rental Policies

After booking a reservation, you will receive a pre-filled rental agreement to sign. For a sample rental agreement that details our rental policies, please click here.

Check-In & Check-Out

CHECK-IN

Check-in time is NO EARLIER than 4:00 p.m. on your arrival date. So, please, no early arrivals as we cannot guarantee access before 4:00 p.m.

CHECK-OUT

Check-out time is NO LATER than 10:00 a.m. on your departure date. Because we need adequate time to properly clean and maintain our rentals between guests, we do not allow late check outs. No exceptions.

Things we don't allow

NO SMOKING

For insurance, safety, and the consideration of others, all indoor facilities are designated strictly non-smoking. Therefore, smoking inside any Faithful Street Inn rental, including e-cigarettes, will result in a minimum $500.00 cleaning charge and immediate eviction with no refund.

NO ANIMALS OR PETS

We do not allow the presence of animals or pets on the Faithful Street Inn property or in our vacation rentals. In consideration of guests with animal allergies, we do not make ANY exception to this policy. Thus, the presence of any animal or pet will result in a minimum $500.00 cleaning charge and immediate eviction with no refund.

NO RVs or CAMPING TRAILERS

As we are in town, we do not allow RVs or camping trailers on our property - even if you just plan to park it and not sleep in it. However, we do allow and welcome trailers for snowmobiles, ATVs, and motorcycles.

No more than 3 cabins per group

In consideration of other guests on property, we do not allow any one group to rent more than 3 cabins per stay in our peak season. Our peak season is from the end of April to the end of October.

Deposit & Cancellation Policy

Half of the total cost is required to confirm your reservation. Final Payment of the remaining half of the total cost is due 60 (sixty) days prior to your arrival date.

Notice of cancellation of the rental agreement is required 60 (sixty) or more days prior to arrival. In the event a Guest cancels a reservation 60 or more days prior to the reserved date, the deposit will be refunded, subject to a cancellation fee equal to 10% of the total lodging cost (without tax).

If a Guest requests cancellation of the rental agreement within the 60 day time frame (60 days or less before arrival), the Owner will attempt to re-rent the property. If the property is re-rented for the amount of rents, the Deposit will be refunded, subject to a cancellation fee of 10% of the total lodging cost (without tax). If the property is not re-rented to a third party, then the Guest will remain responsible for the full rental amount.

No refunds for late arrivals, early departures, inclement weather, unexpected life events, or other circumstance beyond the control of the Owner. We highly recommend purchasing trip cancellation insurance.

Shipping of packages

The US Post Office in West Yellowstone does not deliver to street addresses. As such, we do not accept guest parcels sent by mail.  If you wish to ship something ahead of your arrival, please call us so we can best advise you on how to ship the package.

Questions?

Please call us between 9 a.m. and 5 p.m. mountain time at 406.646.1010 or email us.